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Rehabilitation Services

Navigating the complex and varied nature of injuries, individuals, work and home environments, relationships, and personal injury schemes – is what we do best. We are guided by the philosophy that work and independence are critical to wellbeing. We know that recovering at work, while often complex, leads to more rapid and sustainable health outcomes.

As a multidisciplinary team we’re able to work through physical, medical, psychological and social complexities. We adopt a holistic approach, taking care of our client’s complete rehabilitation needs for an optimal, timely recovery.

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Our Rehabilitation Services

Same Employer Services (Physical and Psychological Injuries)

We support our clients to recover physically and mentally from their injury or illness and manage every aspect of their return to work journey with their employer. We collaborate with all stakeholders involved in our client’s return to work plan, which includes assessing their capacity for the work they will return to and their workplace to make their return as seamless as possible.

Our Same Employer Services include:

New Employer Services (Physical and Psychological Injuries)

When injuries occur that make it difficult for our clients to return to their previous place of employment or role, we work with them to create new vocational plans to support their return to work in a new role or with a new employer. We assess their physical and cognitive capabilities, their interests, educational and employment background, and skills, to support them through the process including facilitating work placements and trials. 

Our New Employer Services include:

Life Claims and Veterans Services

For many people, the work they have performed has had long term impacts on their health and wellbeing. Our team works with such individuals, including veterans of the armed services, to rehabilitate them from physical and psychological injuries and support improvements in their life and wellbeing. 

Our services include:

Depending on an individual’s need we may include in their program:

  • A vocational assessment with FuturePathwaysTM (a digital platform that guides vocational direction to sustain long term employment)
  • Rehabilitation and career counselling
  • Job seeking education and coaching
  • Job placement and work trials
  • Return to work plans

Lifetime Care and Support/Complex/Severe Claims

Depending on the insurance scheme or state in which a motor vehicle or workplace accident occurs, those who have suffered a severe or complex lifelong injury may be eligible for lifetime care and support. 

Our experienced occupational therapists work with those who meet the eligibility criteria for lifelong care and support, as well as individuals working through long term complex and severe claims from injury. These services aim to help those who have suffered a severe or complex injury to increase their independence and improve their ability to participate in their life and community. 

Depending on each scheme, these services may include: 

  • Assessment to determine ongoing needs including equipment and support services.
  • Rehabilitation, such as physiotherapy and occupational therapy.
  • Provision of aids and equipment, such as wheelchairs.
  • Home and vehicle modifications.
  • Identification of need for care services such as domestic services, home and garden maintenance and assistance with personal care. 
  • Support to return to study or work.
Rehab Services F altius group

Need help finding the right solution? Speak with an expert.

Why choose Altius Group for your Rehabilitation Services?

We bring the full range of allied health professionals together in one accessible hub.
We tailor support to address physical, psychological and social barriers impacting clients.
Low consultant caseloads help us focus on delivering engaged, personalised services.
Our consultants are trained in professional communication and negotiation.
We manage claims costs with the insurer for optimal client and commercial outcomes.
We follow-through with solutions that elevate wellbeing.

Frequently Asked Questions

An appropriately qualified allied health consultant with expertise in areas such as occupational therapy, exercise physiology, physiotherapy, psychology and/or rehabilitation counselling will be appointed to manage your case depending on your unique circumstances. Typically, your assigned consultant will arrange an initial meeting between you, your employer (where relevant) and/or nominated treating doctor to assess your current circumstances. They will review your specific needs, work with you to establish goals, and identify an appropriate plan to support you through your recovery and return to work. Depending on the services for which you had been referred, your assigned allied health consultant may facilitate regular monitoring of your progress against an established recovery and return to work plan and ensure that additional support systems or services are implemented if required along the way.
The role of your assigned allied health consultant is to empower, support and guide you through your recovery, return to health, wellbeing and work. We provide practical recommendations and expertise to you and the organisation in which you work (where relevant) with the view to maximise health potential. Your assigned consultant will coordinate with all stakeholders involved in your recovery program to ensure you achieve an optimum outcome and can return to work quickly and safely. This may include discussions with your insurer, treatment providers, nominated treating doctor and employer as well as arranging referrals to other service providers within Altius Group or externally as deemed appropriate.
No, Altius Group Rehabilitation Services is an independent, accredited workplace rehabilitation provider. We are usually engaged directly by your insurer to act as an independent third-party to deliver our expertise, as well as co-ordinate and plan your rehabilitation program. Whilst we do have direct involvement with your insurer, this is to ensure you are able to access all required services to support your active recovery and return to work, such as facilitating treatment approvals, providing recommendations to further support your rehabilitation, and providing regular updates regarding your progress and any potential barrier that may arise along the way.
We have office locations nationally throughout Australia including most major cities and regional centres. We are also able to offer some remote services, such as telehealth, and travel to rural locations.
The Altius Group allied health team comes from a range of disciplinary backgrounds including occupational therapy, exercise physiology, physiotherapy, psychology and/or rehabilitation counselling. We believe a quality service can only be delivered by consultants of the highest levels of expertise and knowledge. We ensure each of our team members maintain accreditation with their relevant professional body to meet the requirements for delivering workplace rehabilitation services. In addition, all team members are supported in internal and external professional development to enable us to maintain up-to-date industry clinical knowledge and expertise.
Complete our simple referral form here or contact us. If you have a preference of a particular consultant to service the referral, we are typically able to accommodate your request. When allocating new referrals within our team, we take care to ensure the most appropriate match is achieved between consultant and client by examining and understanding your referral and the service requirements.

If you’ve been catastrophically injured in a road accident you may be eligible for lifetime care and support. The schemes are run state by state and are a no-fault insurance funded by a levy on green slips (Compulsory Third Party Insurance). It is best to contact your state government scheme for further information:

NSW: Lifetime Care and Support Scheme – run by iCare Lifetime Care

ACT: Lifetime Care and Support Scheme – run by ACT Treasury

SA: Lifetime Support Scheme – run by Lifetime Support Authority

WA: Catastrophic Injuries Support – run by The Insurance Commission of Western Australia

QLD: The National Injury Insurance Scheme Queensland (NIISQ) 

VIC: Transport Accident Commission (TAC) 

NT: Motor Accidents Compensation Scheme – run by TIO

TAS: Motor Accidents Insurance Board (MAIB)